Shipping policy
Global Shipping & Delivery Policy
At Glamor Suits (glamorsuits.com), we are dedicated to delivering high-quality aesthetic fashion worldwide. We ensure fast, reliable, and end-to-end tracked international shipping for every customer.
1. Order Processing Time
- All orders are verified, processed, and packaged within 1 to 3 business days (excluding weekends and major holidays).
- Once your order has been dispatched, you will receive an automated email notification containing your official tracking number and direct tracking link.
2. International Shipping Destinations & Estimated Times
We partner with top-tier international express carriers (including DHL, FedEx, USPS, and ePacket Tracked) to guarantee global coverage with the following estimated transit times, while exact shipping rates are calculated at checkout:
- North America (United States, Canada): Estimated delivery takes 5 to 12 business days.
- Europe & UK (United Kingdom, EU Nations, Switzerland, Norway): Estimated delivery takes 7 to 14 business days.
- Oceania (Australia, New Zealand): Estimated delivery takes 7 to 16 business days.
- Middle East & Asia (UAE, Saudi Arabia, Qatar, Japan, Singapore, South Korea): Estimated delivery takes 7 to 16 business days.
- Rest of the World (Latin America, Africa, Other International Destinations): Estimated delivery takes 10 to 20 business days.
3. End-to-End Order Tracking
- Tracking numbers become active within 24 to 48 hours after order fulfillment.
- You can monitor your order in real-time through our website’s Track Order page or directly via the tracking link in your email.
4. Customs, Import Taxes & Duties
International shipments may occasionally incur local customs duties, import fees, or Value Added Tax (VAT) depending on your government’s import policy. These fees are the responsibility of the recipient and are paid directly to local customs authorities upon arrival.
5. Address Accuracy & Failed Deliveries
- Please double-check your shipping address during checkout. Glamor Suits is not responsible for non-delivery caused by incomplete or incorrect addresses provided at purchase.
- If a package is returned to us due to an incorrect address or failure to collect from a local post office, re-shipping costs will apply to resend the package.
6. Lost or Damaged Packages
If your order is marked as delivered but you have not received it, or if your package arrives damaged, please contact our support team within 5 business days of the marked delivery date so we can initiate an official carrier inquiry and issue a replacement or solution.
7. Contact Customer Service
If you have any questions or require tracking assistance, feel free to reach out:
- Support Email: support@glamorsuits.com
- Contact Email: contact@glamorsuits.com
- Website: https://glamorsuits.com